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FAQ’s

For questions relating to deliveries or returns, please visit the Delivery and Returns pages

You will receive an sms and email when your order status changes.
You can check the status of your order by going to "Orders" (under the My account section).
When the order is collected by the courier, you will receive a tracking number via email and sms , click here to track your order.
Promo/Discount coupons must be entered on the Cart page before proceeding to checkout in order to add your discount.
To add a promo/discount coupon , go to the Cart and click checkout, this will take you to the cart confirmation page.
On the right side of the page there is a 'Have a Coupon?' box to the right of your order.
Enter the promo/discount coupon and click Apply.
Promo/Discount coupons are case sensitive and subject to terms and conditions.
Ensure that the account you are logged into is the same account that the promo code was sent to.
Ensure the coupon code has not expired.
You may only apply one coupon code per checkout.
Once an order has been placed we are unable to change the shipping address. Please contact us immediately and we will assist.
We currently accept the following payment methods:
Visa and Mastercard
Ipay
Snapscan
Mobicred
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