How to Shop Online
Follow the simple steps below for a smooth and secure shopping experience on FILA South Africa.
Imagine a store that never closes (open 24 hours a day, 7 days a week) with secure payment options, nationwide delivery, and the latest FILA collections available wherever you are. No queues. No parking drama. Just pure retail therapy from your couch.
Step One: Browse & Search
Start browsing our online store at FILA South Africa.
You can search for products using:
- The search bar;
- The category menu;
- The navigation menu.
Once you find a product you love:
- Select your preferred size;
- Choose your quantity if applicable;
- Click Add to Cart.
Easy work. One minute you’re “just browsing,” next minute your cart looks like an athlete’s dream wardrobe.
Step Two: Add to Cart
Shopping for more than one item? Continue browsing and adding products to your cart.
When you’re ready:
- Review your cart;
- Confirm your selected sizes and quantities;
- Proceed to checkout.
Step Three: Checkout
At checkout, you will be asked to complete the following:
Personal Information
Enter your contact details for order confirmation and delivery updates.
Shipping Method & Delivery Address
Choose your preferred delivery option:
- Home Delivery
- Pargo Pickup Point Collection
Payment Methods
We currently accept:
- Debit Card
- Credit Card
- Instant EFT
- Ozow
- SnapScan
- PayJustNow
- Payflex
- Happy Pay
Review & Confirm
Before placing your order:
- Double-check your delivery address;
- Confirm product sizes and quantities;
- Ensure payment details are correct.
Once ready, click Pay Now to complete your order.
Step Four: Await Your Order
Once your payment has been successfully processed:
- An order confirmation email with your order number will be sent immediately;
- Tracking details will follow once your order has been dispatched.
Delivery Timelines
Estimated delivery:
- 2–5 working days depending on your selected delivery option and location.
Please note that delays may occasionally occur during:
- Peak sale periods;
- Black Friday promotions;
- High-volume campaign periods;
- Unforeseen courier or operational delays.
Need Assistance?
If you require any support with your order, payments, delivery, or returns, our customer support team is ready to assist.
Email: support@fila.co.za
Telephone: 011 630 4000
Website: www.fila.co.za